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Impala Travel is a proudly Zimbabwean travel agency providing seamless solutions for air ticketing, hotel bookings, and corporate travel. Backed by a passionate team and personalized service, we ensure your travel experience is smooth, affordable, and memorable.

Discover destinations cherished by adventurers across the globe. Our carefully curated selection of experiences has earned the trust and praise of travelers from every corner of the world. Whether you’re seeking hidden gems or iconic landmarks, our recommendations come backed by authentic reviews from fellow explorers who’ve turned moments into memories.

I was overwhelmed by the visa application process for Dubai, but Impala Travel guided me every step of the way. Their expertise and attention to detail made the process smooth and successful. I highly recommend their visa assistance services. Ngiyabonga Impala Travel

A Ncube
Excellent experiences curated. No need to worry about the finer details of anything. Travelled as a huge group and everything was perfectly organized!
10/10 recommend holidays with Elgrass🙌🏾🙌🏾
Tanyaradzwa

Impala Travel yakatirongera holiday yekuenda ku Victoria Falls nemhuri yangu. Vakatigonera chose nekuti vakatigadzirira package yaienderana nemari yataiva nayo. Kubva kwekugara nezvese zvataifanhira kuita zvazvakarongeka. Chedu kwaive kungoenda kumapopoma nekunonakidzwa. Tokutendai Impala

Moyo Family

As a company, we rely on efficient travel arrangements, and Impala Travel has been exceptional. Their corporate travel solutions are reliable, responsive, and tailored to our needs. They’ve made managing business trips seamless for our team.

Anonymous

Booking my flight through Impala Travel was one of the easiest experiences I’ve ever had. Their team found me the best route at a great price and handled everything professionally. I didn’t have to stress about anything, I’ll definitely be using them again!

 
Nohlelo Dube

I used Impala Travel’s shuttle service to the airport, and I was impressed by the punctuality. The driver was professional, assisted me with my luggage and the journey was smooth and stress-free. It made traveling so much easier for me.

 
Takudzwa
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Positive Reviews

Our comprehensive services include air ticketing, hotel reservations,  holiday packages, corporate travel, car rentals, and shuttle services.We are your trusted partner in travel convenience, ensuring that every aspect of your journey is taken care of with efficiency and care. 

Expert Travel Advisors

Our experienced team ensures your trip is stress-free, safe, and well-planned.

Affordable & Transparent Pricing

No hidden costs—just great value for your perfect vacation.

24/7 Customer Support

Enjoy peace of mind with our round-the-clock assistance wherever you travel.

Find the best travel deals with Elgrass! Get exclusive discounts on Bali, Switzerland, Maldives, Dubai, and Japan tour packages. Limited-time offers available.

Still Have Questions? We’re Here to Help! Contact Us

Will I have a tour guide during my trip?

Yes, most of our packages include professional local tour guides to enhance your experience.

If your flight is delayed, inform us immediately. We will adjust your itinerary accordingly.

Absolutely! Let us know your dietary preferences, and we’ll arrange suitable meals for you.

Contact our team or local authorities immediately. We will assist in locating your lost items.

Yes, we provide 24/7 assistance to ensure you have a seamless and stress-free journey.

What payment methods do you accept?

We accept major credit cards, bank transfers, and online payment gateways. Some packages may allow installment plans.

Refund policies depend on the package. Some allow free cancellation within a certain period, while others may have a cancellation fee.

Once payment is processed, changes are generally not allowed. However, for special cases, please contact our support team.

Some tours may have optional add-ons, taxes, or service fees. These will be clearly mentioned before you confirm your booking.

Refund processing times vary depending on the payment method. If delayed, please reach out to our customer service for an update.

Do I need a visa for my trip?

Visa requirements depend on your nationality and destination. We can assist with visa applications if needed.

Some countries require vaccinations before entry. Check health guidelines or consult a doctor for necessary immunizations.

You should carry a valid passport, visa (if required), travel insurance, and printed copies of your booking confirmation.

While not always mandatory, travel insurance is highly recommended to cover medical emergencies, cancellations, and lost baggage.

Yes, we offer flight booking services as part of our travel packages or as a separate service.

How do I book a tour package?

You can book a tour through our website, by phone, or by visiting our office. Select your package, provide traveler details, and make a payment to confirm.

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We recommend booking at least 2–3 months in advance for international trips and 1 month for local tours to secure availability.

Yes, you will receive a confirmation email with all travel details, including itinerary, payment receipt, and contact information.

Absolutely! We offer special rates and custom itineraries for group bookings. Contact us for group travel arrangements.

Traveling should be exciting, not complicated! At Impala Travel, we make booking your trip quick, simple, and stress-free. Just follow these four easy steps and get ready for an unforgettable experience!

Pick Your Destination

Our experienced team ensures your trip is stress-free, safe, and well-planned.

Customize Your Trip

Our experienced team ensures your trip is stress-free, safe, and well-planned.

Book & Confirm

Our experienced team ensures your trip is stress-free, safe, and well-planned.

Travel & Enjoy

Our experienced team ensures your trip is stress-free, safe, and well-planned.